Frequently Asked Questions (FAQ)

Here are answers to our most frequently asked questions. We know that every event is unique and so are your questions! If you have a question we haven’t answered here, please shoot us an email info@RentWander.com


How do curated rentals work?

Curated rentals are not your ordinary folding chairs and tables. We have searched far and wide for vintage, handmade, and unique pieces that when paired together make for a memorable and distinctive event. Once you’ve booked your event date and location it is time to contact us. The setting of your event will play a huge role in determining what curated rentals are right for you. You can shop our collection online or schedule some time with us to view our one-of-a-kind collection in person.

 

How do I reserve items from your collection?

To reserve an item, browse through our collection and add items to your Wish List. When you’re done adding items to your list simply select submit and fill out a few details about you and your event. Once we confirm availability of the items you selected we will email you an invoice and client agreement. You may then pay the 50% deposit electronically and return the signed client agreement to reserve your items. If the items you have requested are unavailable we will contact you to go over alternatives.

 

Where are you located? Can I come take a look at your collection?

Our warehouse is located in Whatcom County at 4134 Squalicum Lake Rd Bellingham, WA 98226. We would love for you to come by so we can show you the collection in person. Please be sure to contact us first as we are available by appointment only.

 

How much does it all cost?

Our rentals are each priced individually, giving you the opportunity to mix and match. All prices and quantities are clearly listed with each item. We can also create custom packages, including styling and design, for an additional fee.

 

Do you have a minimum?

No, we do not have a minimum order requirement for rentals at this time.

 

Do you require a deposit?

Yes, we require a non-refundable 50% deposit along with a signed agreement and credit card on file in order to reserve items. Final payment is processed 30 days before your event via the credit card on file.

 

How far in advance should I reserve items?

As soon as you have your date and venue booked you should reserve your items. Most of our inventory is one-of-a-kind, so if there is something you want it is advisable to reserve early.

 

How far do you deliver?

We are based in Whatcom County and will deliver anywhere in Western Washington. Delivery starts at $150 and is based on how much you’ve rented and where your event is. Let us know you are interested in delivery when submitting your wish list and we will include a delivery quote on your invoice.

 

Do you allow pick up of rentals if we don’t want delivery?

Yes, if you have proper transportation you can pick up your order at our warehouse located at 4134 Squalicum Lake Rd Bellingham, WA 98226. Upholstered and delicate items must be transported in a fully enclosed vehicle.

 

What happens if something gets lost or damaged?

We require a credit card on file for all orders upon the time of reservation. For any items that are not returned or are returned damaged, we charge up to five times the rental rate in order to replace the item. If an item is able to be cleaned or repaired, you will only be charged for the cleaning or repair and any time the item is out of our inventory.

 

What is styling and how much does it cost?

If you’re planning an event then most likely you have searched for some inspiration. Pinterest, blogs, magazines, etc. You know all of those perfect photos of stunning place settings, outdoor displays, and dessert tables? A stylist has put their special touch on them. Styling is putting together all of the details, ones you never would have thought of, for your picture perfect wedding, event, or photo shoot. It’s knowing that certain pieces will look great together, and knowing exactly where every last detail needs to be placed. We know you already have an idea of what you want your event to look and feel like. We can put together all of the pieces and details to make your vision a reality.

Our styling rates start at $150 per specialty area, once we meet to go over your vision and needs we can give you a full design proposal.

 

Can you write on the chalkboards for me?

Yes, we work with a fantastic chalkboard artist. She is an experienced graphic designer who can work with you to design and create custom chalkboards for your event. She will even match the font on an invitation so everything at your event is seamless. She can put your design on one of our rented chalkboards or we can build a custom chalkboard for you that you can keep. Email us and let us know what you have in mind and we can get started on a quote for you.

 

Do you collaborate on styled shoots?

Yes, we participate in a handful of collaborations throughout the year. Please email us the details including a list of vendors involved, estimated date, inspiration board, as well as the items that you’re interested in so we can determine if your project is the right fit. Please also check out our detailed Styled Shoot policies {here}.

 

Do you purchase vintage items from the public?

Yes, we are always looking for new items to add to our inventory. Please send an email to info@rentwander.com with pictures and pricing for each item. While we will take a look at everything we are very selective with what we chose to add to the collection. Emails without pictures and pricing will not be returned.

 

What are your rental policies?

You can find all of our rental policies if you {click here}.