Wander FAQs

How do specialty rentals work?

We work a lot like a typical rental company, just with way cooler stuff! Once you have your date and venue picked out it’s time to contact us. If you already know what you’re looking for than submit a wishlist online and we will check availability and get back to you with a quote. It’s easy to lock everything down with an online payment and E-signed rental agreement. If you want to come and check the items out in person before booking, we can do that too. Just contact us {here} to start the conversation.

Where are you located? Can I come take a look at your collection?

Sure, we love to give tours of our collection. Our warehouse is located in Bellingham, WA and is open by appointment only. Click {here} to send us a note and schedule your free 1 hour consultation.

Do you have a minimum?

We have an $800 minimum order. Delivery is quoted separately.

Do you require a deposit?

A non-refundable 50% retainer and a signed client agreement is required to reserve your items. Final payment is processed 30 days before your event via the credit card on file. All orders also require a “picture perfect guarantee” fee equal to 10% of your order. This fee is non-refundable.

How far do you deliver?

We are based in Whatcom County and will deliver anywhere in Western Washington and even a few east side destinations like Leavenworth, Chelan, and Winthrop. Delivery starts at $150 and is based on how much you’ve rented, where your event is, venue restrictions, and the time of drop off and pick up. Check out more on our delivery options {here}.

Do you allow pick up of rentals if we don’t want delivery?

No. The pieces in our collection are delicate and in order to prolong their life we have decided to only allow our professional delivery team to handle transportation going forward. If we add a larger collection of smaller items, like dishware, we will bring the will call option back.  Thank you for your understanding!

Can the rentals be used outdoors?

Of course! Our amazing collection is even better outside on a beautiful summer day in the PNW. We just ask that you never leave the rentals outside overnight. Even on a clear night, sprinklers and critters can unexpectedly pop up and cause damage. We require everything be under cover and secure overnight and they can never be left outside in rainy weather. A back up rain plan is a must.

What happens if something gets lost or damaged?

We want every item we deliver to you to be “Picture Perfect” for your event. Every item is thoroughly inspected and cleaned after every use. We know that things happen beyond the usual wear and tear and want all of our customers to enjoy as near to a perfect experience as possible. So we have implemented our Picture Perfect Guarantee for a modest fee equal to ten percent (10%) of the total Rental Fee. It covers accidental damage like a child’s foot print on upholstery or particularly stubborn wax on a table top. This is not coverage for damage due to neglect or misuse (example: Rental Items left out in the rain uncovered and unprotected, nor does it waive liability for loss caused by abuse, vandalism, theft, unexplained disappearance, or shortages. All broken or damaged items must be saved and returned to Company for the waiver to apply.

We require a credit card on file for all orders at the time of reservation. For any items that are not returned or are returned damaged, we charge up to five times the rental rate in order to replace the item. If an item is able to be cleaned or repaired, you will only be charged for the cleaning or repair and any time the item is out of our inventory.


Do you collaborate on styled shoots?

Yes, we participate in a handful of collaborations throughout the year. Please check out our policies and submit a request to work with us {here}.

What are your rental policies?

Want to get to the nitty gritty? You can find all of our rental policies if you {click here}.